Frequently Asked Questions
Carpet Cleaning.
Here you will find the answers to the most commonly asked questions about our cleaning services.
Every carpet suffers wear and tear, and all sorts of contaminants build up in the fibres, affecting the health of the occupants, especially asthmatics and other allergy sufferers. Ingrained dirt particles add to the degradation of the carpet's fibres, as well as dulling its colours and the build up of unsightly stains that many home carpet cleaners just cannot remove and seem to defy even the most attentive of people. This is no failure on your part - some things just need that little bit extra that only professional experience and investment in the right tools can provide.
DO I NEED TO MOVE FURNITURE?
We would ask you to move small items, side tables, ornaments etc to another room in order to protect them.
Sofas, settees, arm chairs - we can move as we clean the carpets.
Heavy items such as beds, tv’s and bookshelves we cannot move. We can go round them or underneath them as much as possible.
HOW LONG DOES IT TAKE FOR MY CARPETS TO DRY?
This varies on the type of carpet fibre, for example wool carpets take longer than man made fibres. Allowing windows to be open will dry them much faster.
You can walk on them straight away but they may remain damp to the touch for several hours.
An alternative to usual hot water extraction, we offer Low Moisture - Quick Dry carpet cleaning.
WHAT ARE YOUR PRICES?
We offer excellent value for money and work on a fixed price policy. The total cost will vary on number of rooms you want cleaned, whether or not there is any significant staining such as pet urine etc.
The more areas you have cleaned in one visit will be more cost effective. We can, most of the time quote you over the phone or via email.
HOW DO YOU TAKE PAYMENT?
We accept cash, card payment (Debit or Credit) or BACS (bank transfer). Full payment is due when the work is complete.
Or you can book online here
WHAT AREAS DO YOU COVER?
We clean and repair carpets across the TS and parts of the DL and YO postcodes - including Middlesbrough, Stockton on Tees, Redcar, Billingham, Hartlepool, Guisborough, Marske, Saltburn by the Sea and all surrounding villages. Darlington and surrounding areas. More information here.
To book an appointment or for a free quotation -
call 01642 983088 - Mobile: 07761 471544
or fill out our form here
Call: 01642 983088
Mobile: 07761471544
Request a quote or Book Online:
Complete our form here
Email:
[email protected]